Last Updated: September 3, 2026

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1. Introduction

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Welcome to BK ROT, Inc. ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.bkrot.org), use our services, or communicate with us. BK ROT is a Brooklyn, NY-based nonprofit organization operating NYC's first bike-powered food waste hauling and composting service. By using our website or services, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

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We may collect information you voluntarily provide, including your name, email address, phone number, mailing or service address, and any details you include when you sign up for residential food scrap pickup, request commercial hauling services, drop off food scraps at our community garden locations, purchase compost, make a donation, inquire about our Youth Leaders Program, book an educational visit, request consultation services, or contact us through our website. If you make a payment or donation, your payment details are processed through our third-party payment processors. We do not store your full payment card information on our servers. When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, pages visited, and session duration. Our website may also use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

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3. How We Use Your Information

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We use the information we collect to provide, operate, and improve our services, including bike-powered residential and commercial food waste hauling, community drop-off composting, compost sales, educational programming, and consultation services. We also use it to process service signups, orders, and donations, communicate with you regarding pickup schedules, drop-off hours, service updates, and program information, send SMS messages if you have opted in to our messaging program (see Section 8), send newsletters or updates about BK ROT's programs and impact (if you have opted in), analyze website usage to improve our site, and comply with legal obligations.

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4. How We Share Your Information

 

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our organization (such as payment processors, email platforms, and website hosting providers), when required by law, regulation, or legal process, in connection with an organizational merger or transfer of assets, or with your explicit consent.

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5. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

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6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data, opt out of marketing communications at any time, or withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information in Section 11 below.

 

8. SMS Messaging Program

If you opt in to receive SMS messages from BK ROT, you agree to receive text messages related to food scrap pickup schedules, service reminders, drop-off location updates, compost order notifications, program updates, account alerts, and other service-related communications. Message frequency varies based on service activity. Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, reply HELP or contact us directly. Carriers are not liable for delayed or undelivered messages.

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9. Children's Privacy

While BK ROT operates youth programming, we do not knowingly collect personal information from children under the age of 13 through our website without parental consent. If we become aware that we have collected data from a child under 13 without appropriate consent, we will take steps to delete it promptly.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

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11. Contact Us

BK ROT, Inc.
Website: https://www.bkrot.org